Got some questions?
answer them!


Take a look through some of our frequently asked questions.

What details should I provide in my enquiry?

Please include your name, email address, and a brief overview of your project. Feel free to share any specific ideas, references or requirements you have in mind. The more details you provide, the better we can assist you in bringing your vision to life!

What are the next steps after enquiring?

After submitting your enquiry, our team will promptly review the information provided. We’ll then contact you to schedule a consultation, where we can delve deeper into your project, discuss your goals, and explore collaboration possibilities. Together, we’ll outline a plan to move forward.

Can you handle the entire production process,
from concept to final delivery?

Yes, we’ve got you covered! Our team excels in managing the entire production process, starting from concept development to the final delivery. You can trust us to handle every aspect, ensuring a smooth production experience for your project.

What is your turnaround time for projects?

Our turnaround time depends on the specific details of your project. During our initial consultation, we’ll discuss realistic timelines tailored to your needs. We’re committed to delivering efficiently without compromising quality.

How much input do you need from me to produce the video?

We love collaboration! We’ll discuss your ideas during the consultation and encourage your feedback throughout the production process to ensure the video aligns perfectly with your vision.

How do you handle revisions and feedback?

At each stage, we’ll present our progress for your review and feedback. Your sign-off is crucial before moving on to the next step, guaranteeing that the project meets your expectations every step of the way.

Can we get versions for social media?

Absolutely! We recognize the significance of social media presence. Just let us know before production, and we can provide versions of your content customized for different social media platforms.

Is subtitling included?

Subtitling is included in our service. We recognize the importance of accessibility.

Can we meet for a coffee?

We love a coffee! While an in-person coffee might not always be possible, we’d love to schedule a virtual meeting or a phone call to discuss projects, and collaborations or just meet friendly people.


Can you create both 2D and 3D Animations?

Yes! Our expertise extends to both 2D and 3D animations. If you’re uncertain about which to go for, 2D or 3D animation, we’re here to guide you. In our consultation, we’ll discuss your project goals and recommend the animation style that perfectly aligns with your brand and objectives.

Could we get our logo animated?

Whether you envision a subtle motion or a more intricate animation, we can bring your logo to life.

Could we provide the script?

Certainly! If you have a script, we’d be happy to incorporate it into the project. Please ensure that the timing aligns with the desired pace, as our general guideline is 110-150 words per minute.

How long does an animation take?

The timeline for animation projects varies, with simple animations typically taking a few weeks and more complex projects extending to several months. We’ll provide a customized timeline during our consultation, taking into account the specific requirements of your project.


How long do you need to interview someone?

The duration of interviews varies based on the content depth, but on average, they typically last between 30 minutes to 1 hour. We prioritize a comfortable and efficient process, ensuring we capture the essence of the narrative while respecting the time commitments of our interviewees.

How should we prepare for a shoot?

We suggest coordinating with our creative team, particularly the producer, who will expertly handle logistics and location details. If there’s water and/or coffee for the team- happy days!

How big is the production kit you’ll work with?

Whether it’s a compact setup for smaller productions or a more extensive kit for larger-scale projects, we ensure the equipment is tailored to meet the unique requirements of your film.

Can we get the RAW footage or project files?

Yes, we generally retain the RAW footage and project files for potential future opportunities and content recycling. We encourage clients to return to us for any additional needs, as it helps maintain the integrity of the content and ensures that future modifications align with the original vision.

Do you offer post-production services such as video editing,
sound design, and colour correction?

Already have something filmed? Great! Our skilled team is dedicated to ensuring your film is polished to perfection, meeting the highest standards of quality.

Can someone from our team join on set?

Of course! We value collaboration, and if someone from your team would like to join us on set, we encourage it. Your presence onset ensures that we capture your vision accurately and make for some great content for your social platforms.


What kind of graphic design services do you offer?

Our design studio provides a comprehensive range of graphic design services to suit your needs. From logo design and branding to print materials, digital graphics, and social media assets, our team is well-equipped to handle diverse design projects.

Can you design custom websites?

Absolutely! What you’re looking at right now is an example of our commitment to custom design. We’ll bring the same level of creativity and attention to detail to craft a website that uniquely represents your brand and meets your specific requirements.

Do you provide source files and other design assets?

We typically do not provide source files and design assets as a standard practice. Our design studio aims to offer a hassle-free experience for our clients, and we encourage them to return to us for any additional design needs or modifications, ensuring consistent quality and alignment with the original vision.